ANAS KHALID

Managed end-to-end supplier bookings and shipment processing using the SAM Portal and internal systems, ensuring data accuracy and operational efficiency.

Prepared comprehensive export documentation, ensuring 100% regulatory compliance and seamless customs clearance for international shipments.

Strategically planned and coordinated complex air export shipments for the Inditex account, consistently meeting strict deadlines and optimizing logistics flow.

Managed critical correspondence with customers and shipping lines via email and phone, proactively resolving issues to ensure seamless export operations.

Oversaw and efficiently resolved sales and nomination queries, ensuring timely responses and delivering service excellence to maintain client satisfaction.

Managed full container load (FCL) and less than container load (LCL) shipments, including bookings and Cargo Release Order (CRO)-related operations to optimize cargo movement.

Supervised warehouse activities, including efficient cargo stuffing and developing optimized loading plans, contributing to timely dispatch and reduced handling errors.

Served as the primary point of contact for customers, efficiently resolving concerns and consistently maintaining high satisfaction levels, contributing to client retention.

Managed customer bookings and swiftly resolved Cargo Release Order (CRO)-related issues, ensuring efficient and uninterrupted freight movement.

Handled a high volume of sales and nomination queries, providing crucial support to the business development team and enhancing client engagement.